Account Hacked

[Juspi]

I hacked the account, they changed the email and password. I need to talk to spotify so I can make the change again. ¿How do i do? Help me!

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Me hackearon! cambiaron mi contraseña y el email. Necesito hablar con los de Sportify para que me hagan la restauracion de ambas cosas, como lo hago? hay algun contacto? muchas gracias!

[Jiana]

Hey, @Juspi! That's not good - but we can definitely fix it.

Start by contacting Spotify using this contact form. You may receive an automated reply asking you to check out the support forums again. Not to worry - just reply back (even if it's a noreply address) and the support team will be able to take a look at your account backstage. They should be back to you within 24 to 48 hours.

 
In the mean time, I recommend changing your password and going here so you can click Sign Out Everywhere. Just be sure to remember your email and new password. It looks like this:

Next, head over to the Offline Devices tab and remove all devices that you aren't associated with. The page should look similar to this:

Please let me know if you have any more questions.

If this has solved your issue, please click "Accept as Solution" below. 🙂