Account Hacked

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Account Hacked

mariovanbambost
Casual Listener

Dear Spotify,

 

My account has been hacked by Edwards Albarracin. He logged out and stopped using my account, but his name is still visible in the account, how can I get rid of this?

 

Thank you in advance,

 

Mario 

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Re: Account Hacked

Rock Star 24
Rock Star 24

It takes around a week for the system to update it.

MaximRock Star 24
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3 Replies

Re: Account Hacked

Rock Star 24
Rock Star 24

Hey @mariovanbambost,

 

If you haven't disconnected the Facebook account from your Spotify account yet, I'd recommend doing so by following the steps in this support article: https://support.spotify.com/account_payment_help/account_help/i-want-to-use-spotify-without-facebook....

 

Let me know how it goes.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Account Hacked

mariovanbambost
Casual Listener

Thank you for you help!

He disconnected his facebook, yet his name is still visible in the right top corner. 

What to do?

 

Highlighted
Solution!

Re: Account Hacked

Rock Star 24
Rock Star 24

It takes around a week for the system to update it.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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