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Account Hacked

Account Hacked

Avatar of abloxham
Newbie
2018-02-17 02:45 PM

Yesterday mt account was hacked, I contacted support who reset my account. Now my account has gone back to a free subscription (losing all my downloads). I pay for my subscription on the 16th - yesterday, so now I have to have to pay again to get my premium sub back? 

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Avatar of Maxim
Spotify Star
Spotify Star
2018-02-17 03:57 PM

Hey @abloxham,

 

I'd recommend replying back to the message from Spotify's Support team so they can look into this.

 

Thanks!

MaximSpotify Star
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