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Account Hacked

Solved!

Account Hacked

Plan

Premium

 

Country

USA

 

My Question or Issue

Recently I was unexpectedly logged out of my acct on my phone. When I signed  back in, someone had been listening, saving songs, and creating playlists in my account. This has been going on for a few WEEKS. Everytime I open the app, I am logged out and when I log in the recently played, playlists etc are all changed. I have reset and changed my password multiple times and this does not help. PLEASE HELP!

 

 

 

Reply

Accepted Solutions
Marked as solution

Hey @laurieh1 ,

 

Welcome to the Community!

 

Sorry to hear someone has taken over your account, I recommend you to check out this article and make sure you follow all of the steps there.

 

Let me know how it goes 🙂 

BruneliciaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @laurieh1 ,

 

Welcome to the Community!

 

Sorry to hear someone has taken over your account, I recommend you to check out this article and make sure you follow all of the steps there.

 

Let me know how it goes 🙂 

BruneliciaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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