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Account Hacked :(

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Account Hacked :(

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My login credentials have not been altered, nor am I unable to login to my account, however, songs by artists I've never even heard of are played on my account- mostly foreign dance music. When I open the desktop player or iphone app I am fully able to navigate songs & listen, but sometimes the song I'm playing will stop & dance music will start playing.
When I first notice the issue a few days ago there was a playlist on my account that I didn't make with music I've never heard of. Everytime I open my player the most recently played track is this dance music.
I logged out and shut down of both browser & app, changed password, but still the issue persists.

Plan

Premium

Country

U.S.

Device

iPhone SE

Operating System

iOS 12.4

 

My Question or Issue

Account Hack (sort of)

1 Reply

Re: Account Hacked :(

Rock Star 23
Rock Star 23

Hey @ddbubbs, thanks for reaching out to the Community!

I'm sorry to hear this. I'd recommend checking out this support article for the next steps to take.

 

Have a great day 🙂 

Billy-JRock Star 23
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