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Account Hacked

Solved!

Account Hacked

My account appears to be hacked, it plays on devices that I don't recognize and interrupts my listening. I've changed my Facebook and Spotify passwords, and logged out everywhere, but the problem still persists. Need help!

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Hey @Reliant45,

 

Welcome to the community!

It indeed sounds like an unauthorized party has accessed your account, Spotify recommends following this guide immediately:

Someone has taken over my account

 

Let me know if you have any questions. Happy listening 🙂

NoahSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Hey @Reliant45,

 

Welcome to the community!

It indeed sounds like an unauthorized party has accessed your account, Spotify recommends following this guide immediately:

Someone has taken over my account

 

Let me know if you have any questions. Happy listening 🙂

NoahSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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