Reply

Account Hacked

EdgyDabsXD
Casual Listener

 

Plan

Premium

Country
United States

Device

Computer running Windows 10 and Google Pixel 2

Operating System

Windows 10 and Android Oreo

 

My Question or Issue

I believe my account has been hacked. It shows in my recently played that I've listened to artists that I've never even heard of let alone listened to. Further evidence of my account being hacked is that while I was minding my own business, listening to some Black Sabbath, the song changed and it said it was being played from the web player. There is no I know who has my account information or access to it so that isn't a possibility. I changed my password last night but the problem has persisted. Is there anything I can do to fix this?

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Brunelicia
Spotify Star
Spotify Star

Hey @EdgyDabsXD ,

 

Welcome to the Community!

Sorry to hear that you think someone else has gained access to your Spotify account. I recommend you to check out this Spotify Answer for the next steps to take, make sure you follow everything there 🙂

Thanks!

BruneliciaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Solution!

Brunelicia
Spotify Star
Spotify Star

Hey @EdgyDabsXD ,

 

Welcome to the Community!

Sorry to hear that you think someone else has gained access to your Spotify account. I recommend you to check out this Spotify Answer for the next steps to take, make sure you follow everything there 🙂

Thanks!

BruneliciaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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