My Question or Issue
The app keeps playing one song, on repeat.
if changed, it goes back to the same music.
if paused, it plays back again.
if stopped, it plays back.
if re-logged-in, it defaults to play on chrome(web) - which by the way im not sure how this happened, as ive never played spotify using web.
I have already changed password (fb/email/spotify), unlink all connected devices, re-isntall the app and clear data but when i open it back again, the app keeps playing one song. I have lost control over my account.
Say Hi - Instrumental Version
Solved! Go to Solution.
Glad to hear the folks at Customer Support were able to help you resolve this :)
If anyone else notices suspicious activity on their account, make sure to check out this support article, which provides steps on how to secure your account.
If that doesn't work, then you can reach out to our Customer Support team here.