Account Locked

[SilentMIc_]

I have bought the Student Premium subscription that includes the hulu, but my account for Spotify is locked, and the email I have used to create this account is no longer existant, so, I am basically just paying for Hulu. Any help?

[Billy-J]

Hi there!

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@SilentMIc_ wrote:

I have bought the Student Premium subscription that includes the hulu, but my account for Spotify is locked, and the email I have used to create this account is no longer existant, so, I am basically just paying for Hulu. Any help?

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Uh-Oh! We don’t want to see any users in this pain. 

Staff may be able and help with this issue, and I’ll be glad to help you to the right place for support.

Unless your payment method isn’t working, there shouldn’t be a reason your account is locked. Please Contact Spotify’s Support team here, as they have control over your account and they can help you out.

If another user gives a better answer than I do — It’s because you are the first person I’ve seen with this issue, and I want you to get the best experience with us.

Cheers!

[user-removed]

I'm having a similar issue for my "Jake7206" account. It won't let me sign in after it kicked me off all devices.