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Plan
Premium
Country
Egypt
My Question or Issue
Hello, i've something i wanna ask.
today i got a mail that my account logged in 3 times from different places ONLY TODAY !!!!
is Spotify site Security is a JOKE!
if it is then tell me to not renew the subscription to premium on it's date!!!
it's my first month on using spotify premium and this happens!!!!
idk why a big community such as spotify doesn't have 2nd step verification
Solved! Go to Solution.
Hello @Ahmed_Elrayes,
Thank you for reaching out here in the Community!
I'm sorry to hear that.
If you see suspicious activity on your Spotify account, first reset the password:
It's also strongly advised that you change the password for:
Make sure to check this article as well, in order to protect your Spotify account.
If after following those steps, the issue still persists, you can reach out to Customer Support.
You can find the contact form here.
I hope it helps!
Hi @Ahmed_Elrayes,
Thanks for getting back to me!
Please, check this Idea.
If that's something you're interested in, make sure to add your +VOTE there and subscribe to the topic. That way you'll be notified with all the future updates on that case.
More information about how the Spotify Idea Exchange works can be found here.
Hello @Ahmed_Elrayes,
Thank you for reaching out here in the Community!
I'm sorry to hear that.
If you see suspicious activity on your Spotify account, first reset the password:
It's also strongly advised that you change the password for:
Make sure to check this article as well, in order to protect your Spotify account.
If after following those steps, the issue still persists, you can reach out to Customer Support.
You can find the contact form here.
I hope it helps!
checked all of those already.
done all the steps already earlier..
but i wish the devs add 2nd step verification !!
cuz like this i won't renew the premium subscription !!!
lots of ppl will be like me aswell when they feel unsafe!
if u search over the internet u will fins tons and tons of ppl sharing what they call "Cracked Spotify Accounts" which means that there is a huge gap in ur security.
Hi @Ahmed_Elrayes,
Thanks for getting back to me!
Please, check this Idea.
If that's something you're interested in, make sure to add your +VOTE there and subscribe to the topic. That way you'll be notified with all the future updates on that case.
More information about how the Spotify Idea Exchange works can be found here.
alright, done that now.
but as i see in this topic, it was confirmed as being under consideration since
2018-10-18
it's like **bleep** all this time and they haven't thought of doing it.
anyways thanks a lot for ur quick replies!
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