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[Account] Personal Usage Statistics

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[Account] Personal Usage Statistics

Guys, I don't remember my email or pass to my acc but I've premium. Can I log in? I have the bills from my bank to prove it. - this post is from another acc ofc.

 

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Hey, @Smaczek 

Welcome to Spotify Community and thanks for posting!

About your issue, you need to be in touch with the Customer Support to recover your account. Follow these steps below:
Go to the Customer Support page here.
Select the option "Logging in".
And then, select "I can't log in".
Tap "I still need help" button.
Fill the form and then you be guided to a chat page.
Let me know if you could be in touch with the Support.

 

If you need more info or have any other questions, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Hey, @Smaczek 

Welcome to Spotify Community and thanks for posting!

About your issue, you need to be in touch with the Customer Support to recover your account. Follow these steps below:
Go to the Customer Support page here.
Select the option "Logging in".
And then, select "I can't log in".
Tap "I still need help" button.
Fill the form and then you be guided to a chat page.
Let me know if you could be in touch with the Support.

 

If you need more info or have any other questions, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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