Plan: Spotify Premium
Device: Various Mac Products
My Question or Issue
During my regular listening a few days ago, I found that random songs started playing without my prompting. Upon further investigating, someone accessed my account and was controlling what I was listening to. I received an email notification that someone changed my password, and then the email attached to my premium account was changed as well.. The 'new' email (with redactions) looks like this:
After I got these notifications, I lost access to my account. Every log in attempt either said I have no account or have an incorrect password. The same thing happened with my Hulu account (confess that my password and usernames were the same), as I recieved an email that 'Sam' was trying to access my account from the Island of Honduras (I have no connection to these people). I quickly changed my Hulu password. 'Sam' later tried to access the account again the following day in the location of San Jose, CA.
I filed a report and have an account ticket as of yesterday and have not had communications with Spotify as of yet. Wanted to share my experience because I know others in the Reddit community had similar experiences.