Account Subscription Failed?

[Tifftarantino]

I payed for my Spotify premium account, I go on my Spotify app, and a notification pops and tells me "Veryfying receipt failed", I was confused because I payed 12.99$ for the subscription, and it ends Feb12, so the subscription didn't expire, I was thinking by cancelling the subscription and activating it again, but I'm still doubting. Lastly, I check my account and it's still FREE?!?! Please help me because I'm unsure if they stole my money. ASAP some help me with this issue.

[ErikG]

Hi.

Did you sign up via iTunes? If you did subscription via iTunes is no longer possible.

Report issues on purchases from Apple, iTunes, can be done here:
https://support.apple.com/en-us/HT204084

[Tifftarantino]

Yes I payed via iTunes, what should I do now?!

[ErikG]

Here are the different subscriptions available:
https://support.spotify.com/account_payment_help/subscription_options/subscription-levels/

You can subscribe to Spotify Premium here when you're logged in:
https://www.spotify.com/account/overview/

For help by Apple about your purchase use the link in my previous reply.