Account - Switching country and losing libraries

[val13121]

Hello, 

I am currently located in the UK and have a premium plan. From the beginning, I used Facebook to sign up and authenticate myself. I have been using Spotify since 2013 but have moved from the US, to Canada, to France, to the UK in that time. 

Every single time I have moved, I have been restricted from using my old account, losing all my songs and had to start from 0 again. It has been quite frustrating to say the least. Would there be a way of seeing all the songs I had on those accounts that I was restricted access to? I am feeling nostalgic and was curious to see my old playlists, or my old liked songs that I got restricted from. 

Thank you in advance, 

Valentin 

[Billy-J · Accepted solution]

Hey @val13121, thanks for reaching out to the Community!

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!