Account Trouble


Account Trouble


I am having trouble getting into my account. It is saying that it does not match a Spotify account. I used the exact email I always use along with the correct password. When I try to sign up, it kicks me out of the app after I'm at the end of the registry. Is anyone has any idea of what's going on, email me. 



1 Reply

Re: Account Trouble


Hey @Kenpai, welcome to the community!


Let's try resetting your password by typing your username, instead of the email address. In case you don't get the pasword reset email, try typing the email address all in lower case.


Let me know how it goes.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp