Help Wizard

Step 1


[Account] Unable to access account

[Account] Unable to access account

My Question or Issue

Unable to access account through email or password, though I am able to provide other details such as payment/payment method verification and username. 

I've been gridlocked out of the account and all I'd like to do is access it on the website.

Unsure of how to proceed as Spotify doesn't advertise their email and the only way to get it is if you have the email associated with the account you are trying to access.


(This account created to post query.)

1 Reply

Hi there,


I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.


I hope this helps!

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