Account compromised, can't change avatar/username

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Account compromised, can't change avatar/username

Kroxxigar
Newbie

Someone else logged in to my account through Facebook (no idea how). I logged out everywhere, changed password, and also hit the 'Disconnect from Facebook' button. His avatar and username are still at the top of my profile and I can't get rid of them.

 

Any help would be appreciated.

3 Replies

Re: Account compromised, can't change avatar/username

Rock Star 24
Rock Star 24

Hey @Kroxxigar,

 

It can take a week for the system to update everything. :)

MaximRock Star 24
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Re: Account compromised, can't change avatar/username

Ozzie10
Casual Listener

Hi, I have about the same problem. when I want to log in with my own facebook account, Spotify automatically takes the other account. even login with my own username and password does not work. the system reports that the username and password are incorrect. does it really take a week before the system "loses" the other account? how can I connect to Spotify again with my own facebook account? 

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Re: Account compromised, can't change avatar/username

Rock Star 24
Rock Star 24

@Ozzie10,

 

To ensure that we can offer you the best help that we can, could you please create your own thread? Doing so is easy. Simply select the appropriate board here, and then select “Start a Topic.”

Thank you very much!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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