Help Wizard

Step 1


Account compromised?

Account compromised?

Plan - Family

Free/Premium - Premium

Country - USA



A member in my family (on my plan) feels their account might have been compromised. Is there a way for me to see which devices the account is attached to from my (master) account?

1 Reply

Hey there @kcalderw,

Thanks for reaching out to the community !


If a user on a family plan believes his own premium account is compromised, he should use this help guide on accounts that might have taken over.


As you're the plan owner, it only states you as the orgenizer of the members and payment source.

All self issues should be solved on personal accounts only.


Let me know how you did 😃

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