Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Account country is set to FR, instead of NL (premium user)

Account country is set to FR, instead of NL (premium user)

Hi,

 

I've been premium spotify user in The Netherlands for over a year. Last week, my account turned into French.

 

I already tried updating payment details (as explained in de FAQ that Spotify provides). It asks me to shift to the Dutch spotify. I confirmed, but then nothing changes and I'm left with all the French content and playlists. 

 

How do I change it back to Dutch? 

 

thanks

Reply
4 Replies

Hello @user-removed, welcome to the Spotify Community!

 

I escalated this to support, please, be patient.

Heya Jazzy3,

 

Hope you enjoyed the day trip 😛  Could you please pop support a message with your date of birth, postal code and payment method?  They will then be able to set you back home.

thanks, I sent them an email.

Cheers!

Hi @user-removed!

 

Is your issue solved now?

Suggested posts