Account creation continues to suck

username12342 · 2018-11-13

Premium and family

Country France

My Question or Issue

Guys, creating a spotify account continues to be a real pain. @spotify when are you going to fix this? There are many members with the same issue again and again https://community.spotify.com/t5/Accounts/Can-t-create-account-sign-up-page-continuously-loading-aft... and https://community.spotify.com/t5/Accounts/Can-t-create-a-brand-new-free-account/td-p/1712404. I already posted on that topic 1 year ago and it is still not fix...

My family members cannot create account again and again...

Poor experience and poor attention from spotify.

Billy-J · 2018-11-14

Hey @username12342, ande welcome to the community.

Hope you're doing great!

Can you tell me what happens when you try to create an account? Also, have you tried using a different browser or incognito mode?

Let me know how this goes 🙂

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

username12342 · 2018-11-19

Macos latest version, tried firefox, safari with and without incognito
mode. the workaround is to use an iOs. However, this is not acceptable.

Help categories