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Account cross-wired with FB

Account cross-wired with FB

Having issues getting Spotify on my new MacBook Pro -- my iMac Desktop shows all my playlists but when I log in with my MacBook Pro there are absolutely no playlists or artists.  I look on the iMac and there is nowhere to add a device.  How to get my playlists and artists to appear on my new device?  Any help would be greatly appreciated!  Thanks in advance!

 

billreedmontana

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2 Replies

Hi.

Check your subscription page:
https://www.spotify.com/account/overview/
Your status should be Premium.
If you're on Premium, try signing out and back into the app.
If it says Free, check the receipt Spotify send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Thanks for the info! I got it figured out -- my device was logging in using facebook and my iMac was logging in under Spotify Premium. When I logged in under Spotify Premium, my playlists and artists appeared on the devise. Sounds stupid, but the confusing part was that when I logged in with facebook it showed the same user ID as Spotify Premium...

Anyway, thanks for the response! Cheers!

billreedmontana

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