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Account deleted

Account deleted

Hi everyone my premium account was deleted and I forgot my username could someone please help me???
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1 Reply

Hey @Milly2002,

 

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

 
Login with that username to the website to check the status of your subscription, and your receipts.

 

If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

osorniosSpotify Star
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