Account details lost

Reply

Account details lost

grantus1
Visitor

Plan

Premium

Country

UK

Device

Multiple

Operating System

Mulitble

 

My Question or Issue

I've got myself in a right mix up with my long held account, which is family premium/ the password is now not working and the email the reset is sent to I think in long gone. Is there any way of verifying the bank account to get access. I do have multiple is unused accounts and its got all mixed up with facebook and a different username which is not premium. My user name I think was grantus but I'm now beginning to doubt myself! I have loads of playlist etc on there so keen to get back on track

1 Reply

Joel-M
Composer

Hey @grantus1,

 

Thank you for reaching out to the Community. I would recommend you contact customer service about this issue. Meanwhile, I will do some research on this issue.

 

I Hope this helps ane let me know how it goes. Thanks!

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