Account doesn't even exist.

Reply
Highlighted

Account doesn't even exist.

user-removed
Not applicable

 

Plan

Premium

Country

 

Device

(Xiaomi Redmi 5 Plus)

Operating System

(Android Nougat)

 

My Question or Issue

My premium account seems to not even exist. It won't accept password or send link to my email. I was even able to create a new account with that email address.
Username: btunahatay
I have my order number as well, from 2 weeks ago.

1 Reply
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Re: Account doesn't even exist.

Music Fan

Hello!

 

Sorry for your problem. With your working account, search your username on Spotify. If you can't find it, there could be a corruption on your account (sounds crazy, I know). The only advice that I could give you is to email Spotify to "recover" your account or email them with your proof of buying Premium to "transfer the subscription." Sadly, you will lose all your songs on there 😞

 

Hope this helps,

Hayden

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