Account doesnt exist??

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Account doesnt exist??

Stevemadden1
Casual Listener

 

 

My Question or Issue

i logged out of my account (Angus_Murphy) a few days ago in a vain attempt to fix an audio issue, only for spotify to say that my account doesnt exist. ive gotten the correct username and password, and my old account works on my desktop (i havent signed out of that one yet)  but spotify continues to tell me it doesn't exist. ive tried to reset password but all i get is 'this account name isnt valid' i would really appreciate some help as this is an ongoing issue and i would love premium for my account.

 

3 Replies

Re: Account doesnt exist??

PMorgan
Roadie

Have you tried loging in using your email instead of your username?

Re: Account doesnt exist??

Stevemadden1
Casual Listener

yes i have with still no results

 

Highlighted

Re: Account doesnt exist??

user-removed
Not applicable

Today I was logged out of all my devices and after try login I think that my account was deleted or at least my e-mail not belongs to an account. What to do to recover all data and playlist? I have (had) a Premium account.

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