Account email and password changed

[Kalgoz]

I received and email about a password change ignored it because I didn't change it. Went to use spotify says password is incorrect. Went to change password and the email associated with the account was no longer associated with the account. Now I am stuck on what to do now.

[osornios]

@Kalgoz

Log out of the Spotify website in your browser and then use this alternative contact form:

https://support.spotify.com/contact-spotify-anonymous/

Make sure you are logged out of any Spotify account in your browser when using the contact form or the username and email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

If you get an automated reply email telling you to check the help section or the Community, you need to reply directly to support@spotify.com

Support usually replies within 24-48 hours. Don't forget to check your spam folder for responses as they may end up there.