I am a spotify premium subscriber and starting last week I haven't been able to sign in. I have reviewed all of the "help" docs regarding, password resets, unlinking from fb (I don't have facebook) etc.
When I do the reset password option and use my email address, I receive no email. If I use my username (kaso1978) it says email sent. I checked my spam, trash, social, promotions etc and there is no email. I don't know if my account has been hacked or corrupted, either way I can not log into it.
I had to create a different account for this post, so this account is not the account i am talking about.
I tweeted @spotify for help as well. I believe I need an actual spotify account support person to help me resolve this.