Account got hacked (?)

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Account got hacked (?)

Mendoujin
Casual Listener

Plan

Premium

Country

 Philippines

Device

Samsung J7 Prime

Operating System

Android Marshmallow

 

My Question or Issue

 So as I was listening to some music as usual, a unfamilliar device suddenly "invaded" and changed the music to an unfamilliar song and it made me fear for the security of spotify regarding the safety of my account. I'm a premium user and paid for these services I didn't even give it to anyone. A reply and what to do if this happened again in the future. Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Billy-J
Rock Star 24
Rock Star 24

@Mendoujin,

 

My apologies, I’ve gone ahead and corrected the link: https://community.spotify.com/t5/Spotify-Answers/Has-my-account-been-hacked/ta-p/1215270

 

Hope this helps 🙂

Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies

Billy-J
Rock Star 24
Rock Star 24

Hey @Mendoujin, welcome to the Community. 


Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Hope this helps 🙂

Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Mendoujin
Casual Listener

I'm sorry but I can't seem to click the link. Sorry 😞

Solution!

Billy-J
Rock Star 24
Rock Star 24

@Mendoujin,

 

My apologies, I’ve gone ahead and corrected the link: https://community.spotify.com/t5/Spotify-Answers/Has-my-account-been-hacked/ta-p/1215270

 

Hope this helps 🙂

Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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