Account got hacked

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Account got hacked

Casual Listener

Plan

Premium

Country

Germany

Device

Computer, Playstation, Xiamo Redmi Note Pro 4

Operating System

iOS 10, Windows 10

 

My Question or Issue

 My account "coverurazz" got hacked and I can not change my password, because I can´t remember which email I took for verification once. I can also not login (password got changed too) while I pay for premium.

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Solution!

Re: Account got hacked

Composer

Well, if you do not have other choice but disconnect your payment then you should done that via PayPal or Bank account to deactivate your AUTO payment. Otherwise it might take money automaticly every month.

View solution in original post

3 Replies
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Re: Account got hacked

Composer

Go to here:

https://www.spotify.com/se/password-reset/

and then type

coverurazz (your user name)

 

Check all your email accounts you have and do not forget to check **Spaam** folder as well....

Good luck!

Highlighted

Re: Account got hacked

Casual Listener

Hey and thank you for the answer!

Unfortunately I have already done these things without any result. Is their a way to prove I´m the one who pays for this account to deactivate it or at least cancel the premium feature because I can not take access of it?

Highlighted
Solution!

Re: Account got hacked

Composer

Well, if you do not have other choice but disconnect your payment then you should done that via PayPal or Bank account to deactivate your AUTO payment. Otherwise it might take money automaticly every month.

View solution in original post

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