Account hacked PLEASE HELP

[jaquard]

Dear Sir or Madam,

Please informed my account has been hacked and I cant listen to any of my music. All the time I open spotify on my Iphone or any devices someone use my account to listen totally different music than mine

Please help and support.

[eblackrose00 · Accepted solution]

That's not so cool!

Looks like this needs to be further checked backstage. Spotify advisors would be happy to look into your issue if you contact them via one of the below ways:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

Hope this helps!

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