Account hacked - Resolved

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Account hacked - Resolved

user-removed
Not applicable

Plan

Premium

Country

 HK

Device

Iphone

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 My account has been hacked, email address being changed as well. Although I already submitted the problem but havn't received any reply yet. Since this account still links to my credit card, I don't feel confortable enough just waiting for days to resolve. May I know - 

1. Normally how many days it will take for someone to look into my problem

2. IS there any way to remove the credit card details?

 

-------------------------------------------

Problem has been resolved. 

1 Reply

Re: Account hacked - Resolved

Rock Star 14
Rock Star 14

Hey there @user-removed,

thanks for posting in the community !

 

If i understand correctly you have no access to the account ?

 

Waiting on your update =)

OneByBooRock Star 14
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