Samsung Galaxy S7, and Iphone 8
Android 7.0 / IOS 11.3.1
My Question or Issue
My Spotify account is linked with facebook. Today when going on the app I was disconnected and had to log back on. Then I found out my playlists where erased. Then, going into my profile I saw that my e-mail adress had changed to one that is not mine, so I figured I got hacked.
I went on the forum and followed this link to contact support and raise the issue, but any reply to my message will be sent to the hackers adress. I can't change back to my e-mail address in "profil" because spotify doesn't recognise my password. I can't reset my password because spotify sends the new password to the hackers e-mail adress.
So I am pretty much locked out of my account and can't contact support. Any help would be much appreciated. Alex