Account hacked and no valid email address

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Account hacked and no valid email address

user-removed
Not applicable

Please please I need help !

My Spotify account have been hacked, my password changed, and it’s a very old account so my email address is not valid any more (it has been désactivated because I wasn’t active any more on that email, I changed my email address with the years, you know how it is), and it’s not linked to my Facebook account. 

So without the email or the Facebook account I cannot change the password again, nor load in. 

Please my Spotify account is very precious ! 

Thanks so much for your help, 

 

flore.

1 Reply

Melody
Community Manager
Community Manager

Hi there, thanks for coming to the Spotify Community.

We're sorry to hear that you think someone else has gained access to your Spotify account. Please check out the FAQ page here, for the next steps we'd recommend taking.

The right team will reunite you with your music shortly!

Thanks,

 /M

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