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Account hacked, changed email

Account hacked, changed email

Plan

Premium

Country

 Hungary 

Operating System

Android Oreo, Windows 10

 

My Question or Issue

 So my account just got hacked. I just got an email, saying that my email address has changed, and hurray, what do you know I did not even know about it. I can't access it anymore, obviously, i didnt have it attached to Facebook either. 

I wrote back to the e-mail adress they gave in case it wasnt me, who wanted the change how long does it take to work out stuff like this? I want my account back right now, don't want to pay for someone else's Premium. How does that stuff even happen Spotify? Help, please! Thanks. My hacked account's username is corvo18.

Reply
1 Reply

Hey @corvo18,

 

Thanks for reaching out.

 

It can take 48 hours for the support team to get back to you 🙂

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