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Account hacked, how to delete it?

Account hacked, how to delete it?

Hello,

My Spotify account got hacked and the hacker changed the email adress I have no idea how but my credit card is still connected and I'm afraid of what he can do with it.

I can't delete the account because every email that I send are linked to his email adress now.

Here is his email adress: "*************@gmail.com"

I can still connect to the account via Facebook cause it is linked to my Facbook account.

Please help me, I don't know what to do!!

Mathias Hofmeister

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2 Replies

Hey @mathofmi,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

MaximSpotify Star
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Thank you Maxim, I've just sent an email, hope to get an answer soon.

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