Announcements

Help Wizard

Step 1

NEXT STEP

Account hacked - password and email address changed

Account hacked - password and email address changed

My account has been hacked. The hacker managed to change both my password and my email address. The only reason I can still log in is because I have my account linked to my Facebook page.

 

In order to change my email address back I need my password. In order to change my password, it sends a link to my email address (which is now the hacker's). This is circular logic and I'm effectively locked out from making changes

 

Any help or suggestions would be extremely welcome!

Reply
0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random