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Account hacked

Account hacked

Someone connected on my Spotify account linked to Facebook, and then changed my email address to theirs, and the password. I can't modify my email address in my settings since I don't know the password that has been entered... Is there a way I can get out of this ?

 

I changed my Facebook password, but I can't modify the email that is in my Spotify profile and I didn't received any secured email mentioning that my email changed... Please help!  

 

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1 Reply

Hey @Chloebro,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

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