Account hacked

Account hacked






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue


Hello, i have a premium account that i pay for every month.

But since a few months my playlists are gone and my account shows that i have a free account, while i have not changed anything and still pay every month.

I think someone hacked my account and changed things so i pay for his account or something.


Need help with this issue.





1 Reply

Hey @gdewaal, thanks for reaching out to the Community!

I'm sorry to hear this. In this case, please check out this support article for the next steps to take.


I hope this helps!

Billy-JSpotify Star
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