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Account hacked

Account hacked

Morning guys,

 

My Premium account appears to have been hacked.

 

Every time I log in on my iPad or my Android phone there's songs I haven't played which appear in my songs list, R&B stuff that I would never listen to.

 

Someone is also creating playlists and deleting mine.

 

I have just restored my playlist but these other new songs are still appearing, meaning someone still has access to my account.

 

How do I resolve it?

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1 Reply

You can contact Spotify Support via this contact form https://support.spotify.com/us/contact-spotify-anonymous/ or via their Twitter Account @SpotifyCares - They'll be able to assist you with this.

If you filled out the contact form and received a no-reply email telling you to visit the FAQ or community, simply reply back to it. A Spotify Support Rep will then get back to you within 24-48 hours, sometimes even much faster.

Hope this helps!
MaximSpotify Star
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