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Account hacked

Account hacked

My account appears to been hacked by another person. I had to log in with facebook, at my account the email address is wrong and my password as well, Can anyone help me? -Evy-Anne-

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Hey @Evy-Anne

 

I suggest you contact support so they can help you


https://support.spotify.com/contact-spotify-anonymous/

 

You will be able to put which email you want to be contacted at.

Make sure you are logged out of any Spotify account when using the contact form or the username and email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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