Account hacked

[Krosemm]

Hello,

Someone hacked my account this morning. First they highjacked while I was listenting under the name "Liam Reeve's iPad". I email'd tech support and they told me to reset my password, which I did.  Now the hacker has cancelled my subsrcipion and my account. I can no longer login or retreive my password. I am a paying premium memeber, this is unacceptable

Username: krosemm

[Maxim]

Hey @Krosemm,

Spotify Support can look into this for you.

Contact form: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using the form)

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 48 hours.

[user-removed]

Hi Krosemm,

Our agent put a block onto your account so that they could ensure that the hijacker is removed from your account.  They sent you a reply to your case - could you please pop a message back to them with the info that the agent requested?