Account hacked

[Biochihuis]

Hello...i had been really happy with spotify until my account was hacked and this hacker user erased my playlist suzza with almost 2000 songs and now i have no music and im even more upset that im paying for it...im sorry im going to close my account and go back to itunes where i can download and no one erases my playlist.

[EthanS1 · Accepted solution]

Hey @Biochihuis,

Sorry to hear your thinking of leaving Spotify!

Could you reach out to the Spotify Cares team as they'd like to take a look at this issue and might be able to restore the playlist 🙂 

Contact Spotify (via Email): https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares - Drop a DM 🙂

Important if your emailing:
If you get an automated reply email telling you to check the Community, Please do drop a reply so this will get queued for a agent to see!

Thanks for posting 🙂
Ethan

Spotify Rockstar

[Biochihuis]

Thank you very much..For helping me recover my playlists. 😊

[EthanS1]

I'll pass your feedback on to right team member 🙂
Have a Great day!