Account hacked

[user-removed]

Hi there,

So I set up a new account, username

<removed sensitive information>

a week ago, it has been hacked, the email and password changed, but my card details are still being used for payment. I need to shut down this hacked, fraudulent account so they don't keep stealing from me! Any help much appreciated

[Robert_W]

Hey @user-removed,

Welcome ot the forums!

Please contact Spotify here: 

https://support.spotify.com/contact-spotify-anonymous/

They will be able to take a close look at this for you )

Has this solved your issue? If it has please click  ‘Accept as a Solution’ and consider adding a ‘Like’!