Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Account hacked

Account hacked

Today i got a email saying thad my email was changed from my account

and nwo iam logged out fo it and cant cancel my premium 

 

really need help with this

Reply
2 Replies

Hey @user-removed,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi,

 

That's bad news but you should be using a better password than what you have used till now.

 

Contact directly to Spotify by completing this form.

 

Also follow the steps in the link Maxim shared.

 

Hope it helps.

Cheers!

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts