Someone has access to my account and has renewed a previously canceled subscription. I have changed the password to my account which is linked to facebook. I have signed out of all devices multiple times daily for a week now. Please help as i cannot currently afford a premium subscription and have canceled or have been attempting to cancel my subscription for a while now..... Please delete my payment info because i cannot find the place to do it myself. This is an issue i would prefer to call the company about but i am unable to find a phone number for the company...
Solved! Go to Solution.
Just to update you on our investigation relating to @Spacecadet1986's report in an earlier comment:
With the help of @Spacecadet1986, we've now gathered the required information and we've passed it on to the relevant team, who will look into it and take any necessary action.
Thanks again for your cooperation! Let us know if you see anything else that you think needs our attention.
Take care for now 🙂