Account has been hacked and an offensive profile pic used that I cannot change

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Account has been hacked and an offensive profile pic used that I cannot change

pradabag78
Newbie

Plan

Free/Premium

Country

 UK

Device

 

Operating System

( Windows )

 

My Question or Issue

 Hi there, 

 

My Spotify account appears to have been hacked. I have changed my password and logged outof everywhere. However the profile picture has been changed to a swastika which i find incredibly offiensive and I cannot change it. I have tried hovering over the picture but nothing happens. Please can someone advise how to change it. I have read a load of the posts on this and tried things people suggest but to no avail. spotify swastika.PNG

1 Reply
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Re: Account has been hacked and an offensive profile pic used that I cannot change

Rock Star 24
Rock Star 24

Hey @pradabag78,


Thanks for coming to the Community.

 

I totally understand that you'd like to change your profile picture as soon as possible. You can find some info here on how to change it.

 

You can only change it in the desktop app, and not on the spotify.com website.

 

Hope this helps :)

MaximRock Star 24
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