Account has been hacked

[user-removed]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

someone has hacked my account and I can’t get on. They have all my credit card info and I would like to have this solved ASAP. I’ve tried to get in touch with y’all multiple times. And I am so happy about this. Please fix this problem and kicked those other user off of my account.

[user-removed]

NOT HAPPY

[Emilia_8]

Hello @user-removed, 

Thank you for reaching out here in the Community!

Please, follow all the steps provided in this support article. 

Make sure to check out this article as well, in order to protect your Spotify account. 

I hope it helps!