Account hijacked...again

[sharkus]

My account (sharkcus) was hijacked. They unlinked my facebook and removed my email address so I cannot recover it. Please help asap, I have already submitted a message and received a case number but have not had a response yet. My credit card is sitll tied to this, do I need to cancel my card? 

Please help asap, as this is the second time this month and I'm getting pretty frusterated with this.

Thanks!

[sharkus]

I received a response and I believe they are handling it.

I really really really really wish spotify supported 2factor auth, even using google's authenticator would be good enough.

[sharkus]

So how long does this typically take from when the case is setup? I've been waiting all day for a resolution and no response after the initial email.