Account hijacked support goes to hacker mail

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Account hijacked support goes to hacker mail

imnotresponding
Newbie

 

My Question or Issue

 My account has been hijacked and password and email have been changed, although I can still login with facebook. I can't change password and I can't choose which email support will respond to. What to do?

1 Reply

Re: Account hijacked support goes to hacker mail

jsannn
Community Legend

Hi @imnotresponding, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

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