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My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted my playlist. I can now only get access via my facebook login. I have sent you two messages about this but have so far had no repsonse and my account is still hijacked. The email reponse to say spotify have received my request to fix this has told me not to reply to it. Please can you help me as this is becoming very frustraiting to see my play lists are being deleted and replaced and there's nothing I can do about it!
Case reference number #: 00496633